Return & Exchange

Returns and Exchange

1. All items are subject to Return and Exchange except for: Non-Woven Backdrops, Batteries, Bulb Tubes & modelling lights, Books, Paper & PVC backdrops; unless found with a manufacturing defect.

2. An original invoice is required to benefit from return, exchange, and warranty services.

3. Returns and exchange services are available if products are in their original condition with original packaging.

4. Returns are accepted within three (3) days, and exchanges are within fifteen (15) days of the date of purchase.

** Return & Exchange items with the law of Bahrain. The product shouldn’t have been used and with its original packaging.

5. A Credit Voucher will be issued to the customer (lifetime Validity) after checking the product returned. Refund only upon manufacturing defective items.

6. Accepting shipment from the shipping company declares that the shipment (carton) is in good condition and it is sealed upon receiving.

Immediate Defective Items Replacement

• JassamPhoto will replace devices with a manufacturing defect with a similar item within three (3) days of the purchase date based on the following conditions:

1. The device must be free of scratches or signs of misuse.

2. Original packaging along with the box, user manuals, and accessories must be returned with the device.

For online/Delivery orders:

1. The return and exchange period is calculated from the delivery date.

2. Return and exchange can be done through JassamPhoto store.

3. Shipping & Delivery fees are not refundable.